ADMINISTRATION ESSENTIAL IN THE DISABILITY SECTOR
 
This is a book filled with strategies for administration professionals to make service levels shine about the rest.  Strategies easily be put into place on a daily basis, with an understanding of the disability sector.  No matters if it is for induction, upskilling or a refresher this training is valuable for all administration staff.
Principles to work by
Understanding disability
Challenges you might face
Making every interaction count
NDIS essentials and jargon
Getting to know your organisation
Essential administration skills
Office politics and etiquette
Making mistakes
Complaint handling and more
 
There is a companion workbook available, which is included with the micro-credential course.  If you haven't already completed this, you won't be disappointed.
 
Join the exclusive club via our levelled training program where you can showcase your disability sector expertise at a glance.
 
If you're not already a part of our club of excellence, check out our amazing packages.  Go at your own pace, your enrollment does not expire.
 
This is a downloadable eBook, you can purchase individually or is included in your VIP Library subscription, giving you unlimited downloads.