Documenting Your Systems
Documenting Your Systems and Processes is simply good business practice.
 
It has many benefits including:
Making sure that everybody knows what they are doing
The standards and processes involved
Communicating with your clients about what they can expect from you
Identifying opportunities for improvement and setting yourself apart from the competition
Making staff induction or someone having to take over for a while a breeze
 
So often one or two people have a lot of information in their head but it's not written down anywhere.  If that person is no longer there or able to communicate the information it stops with them.  Not having a documented system creates adhoc service rather than having consistent high standard delivery.  This resource give you information the; how, what and why you should document your systems and even some fillable templates to get you started.
 
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If you like this try our Support Coordination Training Module available on demand. Available on demand. 
 
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